Contacting KHAT

For enquiries, technical support and billing. Every message receives a reply within one business day.

Last updated: 21 September 2026

Contact details

Email: help@khat.education
WhatsApp: +20 104 476 6688
Phone: +20 104 476 6688
Address: Tanta, Gharbia Governorate, Egypt
Hours: Saturday – Thursday, 10:00 – 20:00 Cairo time
Trading name: KHAT Education — خَط

Existing subscribers

Please write from the email address registered on the account, giving the platform name on the first line. For a billing or refund enquiry, include the date, amount and reference of the transaction.

The platform is at app.khat.education.

Billing, refunds and cancellation

The refund window, the cancellation procedure and the timing of repayments are set out in the refund and cancellation policy. If an amount was charged and the subscription did not activate, see the delivery policy and contact us within 48 hours.

Social accounts

Messages on these accounts are read; email and WhatsApp receive a faster reply.